FAQ

 
 

First of all, thanks for being on my site! I honestly appreciate it. If you’ve made a purchase, you can be assured there’s a very happy me dancing around the room. If you’re thinking or have bought something, here’s some details you might want to know.

Everything in my store is produced by local small businesses in Australia and assured to be packaged as sustainably as possible. A lot of the items are printed on-demand, as in, everything is made only when you’ve ordered. This is to assure that there’s no wastage in having a pile of stock that might not sell. This print-on-demand system means that your items could take 5-10 business days nationally or longer internationally. So sorry if this is discouraging but I’m trying my best to be better to the earth.

In saying that, items could be shipped separately depending on what’s bought. Some items are produced by me which means they are shipped faster than the print-on-demand items. Things shipped by myself go out once a week on Monday.


Prices are in Australian Dollars.

✦ Domestic Shipping

Domestic orders over $50 will receive free standard shipping, which is automatically processed during check out- yay!

Under $50 standard shipping is a flat rate of $8.
Express shipping is $12.95.

Please note that the express part of express shipping only occurs after the item has been posted.

✦ International Shipping

Items can be shipped internationally and is a flat fee of $20. Estimated time of arrival is subject to change, but should be around 10 – 20 days with standard shipping. Please note that some countries may charge additional custom fees. These fees are the sole responsibility of the receiver


✦ Returns

Change-of-mind exchanges or refunds is not offered for body items (shirts, jewelry, cap, etc) due to health and hygiene reasons. If, by stroke of bad luck you find a piece faulty or broken, please contact me and we will try our best to figure out the best outcome.

Damaged items: First of all, so sorry that has happened! If items arrive damaged, please get in touch with me within a week’s time with photos of the item and packing slip. You’ll be refunded.

Please note that colour differences are not considered a fault.

Wrong address: Unfortunately, as an independent artist I can’t afford to take responsibility for the input of incorrect address. Please check your address thoroughly when placing your order. If you realise that you’ve entered the wrong address, please email me ASAP and I’ll do my best to fix the error if possible. If item is still in stock, I’ll be happy to send you another order but it will be at your cost.