I know there it is essential for truth to be distinct in a relationship (all relationships), but I think it is also vital to pay care as to when truths are told. Sometimes when your other half, friend, or family member crawl to your presence and spill their pain, I think all that's needed in return is some caring, positive words, setting harsh facts aside. That's how it is for me at least. I need the truth, but when I'm in misery, all I need is sweet love and an It Will Soon Be Fine.
The facts can be revealed after I'm done being dramatically sad.